At Valoraz Sdn. Bhd., your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Company name and position

  • Project or inquiry details

  • IP address, browser type, and device data (for analytics and security)

We only collect information that is relevant and necessary for us to provide our services effectively.

2. How We Use Your Information

The personal data we collect may be used for the following purposes:

  • To respond to inquiries, requests, or quotations

  • To process orders or service agreements

  • To improve our website and services

  • To communicate updates, newsletters, or promotions (only if you opt-in)

  • To comply with legal or regulatory obligations

3. Data Protection & Security

We implement appropriate technical and organizational measures to secure your data against loss, misuse, unauthorized access, alteration, or destruction.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal data to any third party.

We may share your data only with:

  • Trusted third-party service providers who support our operations (e.g., IT hosting, email delivery)

  • Regulatory authorities or legal bodies, if required by law

All such third parties are obligated to keep your data secure and use it only for specified purposes.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze usage patterns

  • Customize your experience

You can choose to disable cookies through your browser settings; however, this may affect site functionality.

6. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent (for example, from marketing emails)

To exercise your rights, please contact us using the details below.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:

📧 info@valoraz.store